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Frequently Asked Questions

Our cleaning service providers come fully equipped with all necessary cleaning supplies and equipment, including mops and vacuums. You don’t have to worry about providing anything.
We understand that plans change. If you need to reschedule or cancel your cleaning appointment, please notify us at least 24 hours in advance to avoid any cancellation fee.
We strive to accommodate your preferences. If you have a preferred cleaner, we will do our best to assign them to your future appointments. However, if your preferred cleaner is unavailable, we will assign a qualified replacement who meets our high standards of service.
Our standard bedroom cleaning includes dusting of surfaces, making the bed, vacuuming or mopping the floor, emptying trash bins, and wiping down mirrors. Additional services such as changing bed linens or cleaning inside closets can be requested for an additional fee.
Absolutely! We can customize our services based on your needs. You can choose to have only the common areas cleaned or specific parts of your apartment that require attention. Just let us know your specific preferences, and we will tailor the cleaning service accordingly.